Privacy Policy
Effective Date: July 2026
1. Information We Collect
We may collect information you voluntarily provide, including:
Name
Email address
Phone number
Property address
General inquiry information
Appointment requests
Information submitted through contact forms
If you engage Materia Properties for appraisal or brokerage services, we may also collect additional information necessary to provide those services.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the website
Referral source
General geographic location
Website usage analytics
This information helps us improve website performance and user experience.
3. Cookies & Analytics
This website may use cookies and similar technologies to enhance your browsing experience and better understand how visitors use the site.
We may use services such as:
Squarespace Analytics
Google Analytics
Google Search Console
These services collect anonymous usage information and do not identify you personally.
You may disable cookies through your browser settings, although some website functionality may be affected.
4. How We Use Your Information
We use the information we collect to:
Respond to inquiries
Schedule consultations
Provide appraisal and brokerage services
Prepare valuations or market analyses
Improve our website
Communicate with you regarding requested services
Send occasional service-related communications
We do not sell, rent, or trade your personal information.
5. Sharing Information
We may share information only when necessary to:
Provide requested services
Work with trusted service providers assisting our business
Comply with legal obligations
Protect our legal rights
Brokerage services are provided through eXp Realty, LLC, and certain information may be shared as necessary to facilitate brokerage services.
Professional appraisal assignments may require communication with lenders, attorneys, title companies, or other authorized parties involved in the appraisal engagement.
We do not share your information for unrelated marketing purposes.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Email Communications
If you contact us, we may respond by email, phone, or text message.
We may occasionally send service-related communications regarding appointments, requested information, or follow-up correspondence.
You may opt out of non-essential communications at any time.
8. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
9. Children's Privacy
This website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child under 13, we will promptly delete it.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information, where applicable
Request information regarding how your data is used
To submit a request, please contact us using the information below.
11. Retention of Information
We retain personal information only as long as reasonably necessary to provide requested services, comply with legal obligations, maintain business records, or resolve disputes.
Certain appraisal and brokerage records may be retained for longer periods where required by applicable professional standards or law.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The "Effective Date" at the top of this page will reflect the date of the most recent revision.
Continued use of this website after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Materia Properties
Bend, Oregon
(541)280-8652
Brokerage services provided through eXp Realty, LLC.